Your experience mirrors my own right down to the false posting on the magnetic board. I spent the rest of the day at Mad River Glen. Then two days at Whiteface to try out the new gondola. Six inches of dustlike powder the first day...lots of snow, lots of vertical and no BS. Then one day at Gore to try out the new gondola. Less pushing than I remember the last time since they reconfigured the lifts.
One little point of nitpicking...I did mention that that
"I am aware that the present management inherited this problem and perhaps this is a recent policy."
I do get to pissed off when a mega-resort lies...I never get used to it and refuse to go back. I will not reward them for their lies. There are so many other fine resorts available. Ultimately I agree with you that Sugarbush has a right to make decisions based on their best economic interest. My biggest problem from the start was the deception.
I am sharing this experience both to vent and to inform. I would be lying if I said I was not searching for allies as well. It is a struggle being waged on many fronts. First was to confront Sugarbush directly. Next I am disputing this charge on my credit card. Third were contacts to skiing publications carbon-copied back to Sugarbush. Fourth were contacts made to Mad River Valley business groups. Fifth was joining a few skier forums. And last will be government agencies.
The feedback I have received thus far has been valuable both from people who agree and disagree with me. The clumsy lies followed by the belated admission from Sugarbush changed my focus from mere compensation to a determination not to stop until the information about the status of the Slide Brook Express is easily available and not just being parceled out under protest.
The complete correspondence of this dispute as well as my contacts with other entities regarding this matter has been ordered chronologically, labeled and color-coded. It is available upon request as an email or a wordpad file. It has grown to be 87K in size to date. The nature of these things is that it is very repetitive but it does show how this process evolved. I was considering attaching a composite of my ninth and tenth messages to Sugarbush to this posting and will do so if requested.
At that point I sent Sugarbush two cold-blooded statements of fact that made quite clear my quiet determination to continue the process laid out in great detail so there could be no possible misunderstanding about my intentions and abilities or the consequences of their shortsightedness.
As long as they think a am just one lone nut they will continue to try to ride this out. A corporation after all is an entity that exists for the purpose of making money. They probably think they have lost my business anyway. If more people contact them about this
"myth" expressing outrage and the intention to take their business elsewhere, perhaps even mentioning the source of their enlightenment, it would help dispel the notion that they can continue this charade. We have here two victims of that policy! Are there any others out there who feel cheated?
Glenn Stephens
Oh what a tangled web we weave when first we practice to deceive... 