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Originally Posted by mondeo  I've struggled with the question too, but where I've come to is that it's the stores fault for not having the best employees. I shouldn't be the one training employees to make sure they scan everything, it's the management that should be. If the store does a good job at it, then there are relatively few occurrences, and it's not a big deal. The store sucks and it happens a lot, the store probably deserves to lose money. In general, it follows my theory of making companies pay for bad business practices.
Now, if it were a store I knew was run well, I liked, etc. I might make an exception, due to the fact that I'd figure it was one of the rare occurrences that the store didn't really deserve to pay for. |
Agreed, these days stores days stores pay the minimum wage that they can, they get what they pay for. As a result they get employee apathy, the customer gets reduced service. I would look at it as a perk of the apathetic corporate world whose only concern is nickles and dimes.