Try
this
...or
You can always launch an
Executive Email Carpet Bomb. This has worked for me in the past with Sirius. I got a call back within an hour of sending an email to the CEO, COO, CFO, CIO and Various Presidents and EVPs. When I asked the CSR who called me if I escalated the issue high enough, he responded..."oh yeah."
I can be a real pain in the ass when I want to be....