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Originally Posted by Moe Ghoul  Sounds about right. I have at least 8 similar stories in the past year. Don't bother with the $99/month Triple Freedom, it took them 7 months to get it half right, and my bill goes up every month and I have to call them. I go thru the BS phone menu, then get someone that doesn't know what's going on. Then transfer me and I get cut off. Over and over again. My neighborhood doesn't have FIOS, although when it works, I hear it is good. I'm getting 2 new laptops with PC cards, keeping Direct TV, and bailing out of the landline/ DSL BS. Were finally cutting the cord, so to speak, and will just use cell phones. |
Once the service is up and running, it's very good. When you phone in an order, no problems. Make a change in an order, expect hell!