ticketmaster sucks - Page 2


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  1. #11
    hammer's Avatar
    Join Date
    Apr 2004
    flatlands of Mass.
    Quote Originally Posted by riverc0il View Post
    I don't think reselling tickets should be illegal but selling above face value +10% service charge should be the max allowable value on ticket reselling.
    If that were the max allowed value then I think many/most resellers would close up shop...which would be a good thing IMO.

  2. #12
    These days you need to belong to the "fan club" of any band to get decent seats it seems.
    Or be a professional stagehand and get the real deal seats lol

    I hear alot of horror stories about ticketmaster. For most shows even the expensive ones like aerosmith or godsmack if you can hold out until the show starts and not be in a hurry to get in usually the scalpers got to let them go...sometimes for less than the value. When they overbuy and cannot sell them (and that happens more than people think) the person selling the tix have to dump them cheap because then they would have to pay the house for the ticket value(the house is the main location who purchased the large volume)

  3. #13
    Edd's Avatar
    Join Date
    Nov 2006
    Newmarket, NH
    Sounds good. Well have whatever you're having. Thanks!

  4. #14
    Quote Originally Posted by gmcunni View Post

    i'm sure i can find them in a few hours on stub hub for 10X the original price.
    or right away at Ticketsnow

    in fact you can often buy tickets from Ticketsnow before they go on sale at Tickebastard. Ticketsnow is owned by Ticketbastard. It is their own in house scalping agency. Ticketbastard will gauge the demand for a show and immediately funnel a certain percentage of their tickets to ticketsnow right away to make more money.

    It's not just Ticketbastard that is making extra profit. Often times the performer is in on the price fix to make extra money too. They just don't want to be perceived as assholes trying to rip off their fans.

    Trent Reznor from Nine Inch Nails explains it well.

    As we approach on-sale dates for the upcoming tour, I've noticed lots of you are curious / concerned / outraged at the plethora of tickets that somehow appear on all these reseller sites at inflated prices - even before the pre-sale dates. I'll do my best to explain the situation as I see it, as well as clarify my organization's stance in the matter.

    NIN decides to tour this summer. We arrive at the conclusion outdoor amphitheaters are the right venue for this outing, for a variety of reasons we've throughly considered*. In the past, NIN would sell the shows in each market to local promoters, who then "buy" the show from us to sell to you. Live Nation happens to own all the amphitheaters and bought most of the local promoters - so if you want to play those venues, you're being promoted by Live Nation. Live Nation has had an exclusive deal with TicketMaster that has just expired, so Live Nation launched their own ticketing service. Most of the dates on this tour are through Live Nation, some are through TicketMaster - this is determined by the promoter (Live Nation), not us.
    Now we get into the issue of secondary markets for tickets, which is the hot issue here. The ticketing marketplace for rock concerts shows a real lack of sophistication, meaning this: the true market value of some tickets for some concerts is much higher than what the act wants to be perceived as charging. For example, there are some people who would be willing to pay $1,000 and up to be in the best seats for various shows, but MOST acts in the rock / pop world don't want to come off as greedy pricks asking that much, even though the market says its value is that high. The acts know this, the venue knows this, the promoters know this, the ticketing company knows this and the scalpers really know this. So...

    The venue, the promoter, the ticketing agency and often the artist camp (artist, management and agent) take tickets from the pool of available seats and feed them directly to the re-seller (which from this point on will be referred to by their true name: SCALPER). I am not saying every one of the above entities all do this, nor am I saying they do it for all shows but this is a very common practice that happens more often than not. There is money to be made and they feel they should participate in it. There are a number of scams they employ to pull this off which is beyond the scope of this note.

    StubHub.com is an example of a re-seller / scalper. So is TicketsNow.com.

    Here's the rub: TicketMaster has essentially been a monopoly for many years - certainly up until Live Nation's exclusive deal ran out. They could have (and can right now) stop the secondary market dead in its tracks by doing the following: limit the amount of sales per customer, print names on the tickets and require ID / ticket matches at the venue. We know this works because we do it for our pre-sales. Why don't THEY do it? It's obvious - they make a lot of money fueling the secondary market. TicketMaster even bought a re-seller site and often bounces you over to that site to buy tickets (TicketsNow.com)!

    NIN gets 10% of the available seats for our own pre-sale. We won a tough (and I mean TOUGH) battle to get the best seats. We require you to sign up at our site (for free) to get tickets. We limit the amount you can buy, we print your name on the tickets and we have our own person let you in a separate entrance where we check your ID to match the ticket. We charge you a surcharge that has been less than TicketMaster's or Live Nation's in all cases so far to pay for the costs of doing this - it's not a profit center for us. We have essentially stopped scalping by doing these things - because we want true fans to be able to get great seats and not get ripped off by these parasites.

    I assure you nobody in the NIN camp supplies or supports the practice of supplying tickets to these re-sellers because it's not something we morally feel is the right thing to do. We are leaving money on the table here but it's not always about money.
    Being completely honest, it IS something I've had to consider. If people are willing to pay a lot of money to sit up front AND ARE GOING TO ANYWAY thanks to the rigged system, why let that money go into the hands of the scalpers? I'm the one busting my ass up there every night. The conclusion really came down to it not feeling like the right thing to do - simple as that.

    My guess as to what will eventually happen if / when Live Nation and TicketMaster merges is that they'll move to an auction or market-based pricing scheme - which will simply mean it will cost a lot more to get a good seat for a hot show. They will simply BECOME the scalper, eliminating them from the mix.

    Nothing's going to change until the ticketing entity gets serious about stopping the problem - which of course they don't see as a problem. The ultimate way to hurt scalpers is to not support them. Leave them holding the merchandise. If this subject interests you, check out the following links. Don't buy from scalpers, and be suspect of artists singing the praises of the Live Nation / TicketMaster merger. What's in it for them?

  5. #15
    Quote Originally Posted by Nick View Post
    how often do you guys go to concerts? I probably only go on average once per year or maybe even less than that. I think I've probably only been to about a dozen in my lifetime. Now if I include live shows, it's been much more .. probably 2 - 3x per year for some sort of live entertainment.
    I see a show probably once a month on average, but there's been times in my life when I've had the time that it's been once a week or more. Saw the Grateful Dead about 30 times back in the day. I've seen Phish at least 70 times and would often take a week off and catch 4-5 shows in a row at multiple cities.

    I rarely go to "concerts" anymore though. It's too frigging expensive even at face value. Back in college I could Phish tickets for like $30 including fees. It's double that now and you have to deal with the hassle of Ticketbastard. Then when you go, your stuck at a cramped seat at an Arena and paying $9 for a Bud Light.

    These days, I'll spend $20 or less most of the time and catch a show from a smaller up and coming band at club instead. Part of the reason why we moved to the town we live in is it has one of the best small music clubs in New England.

    More than anything, I prefer Music Festivals with camping these days. I go to 1-3 a summer. Two to three days of music with dozens of bands. I go to Strangecreek every Memorial Day week and have a crew of 40 or so friends that we camp with and have a blast. Tickets for festivals are $100-$200, but it's a great value as it includes camping, you can see tons of bands, can bring your own booze and food. So much fun.

  6. #16
    I've read that blurb from TR before. Always refreshing to hear someone from inside the industry and an established group take up the torch. Pearl Jam fought the system back in the day and even they couldn't do without Ticketmaster in the long run. Trent has made a lot of his production available for free online too. It is cool that he is in a position to do so and speak out the way he does but most bands are not.

    The industry has moved away from the tour supporting the album to the album supporting the tour. With lower sales/profitability on the album side, they need every dollar they can make on tour. So I can see why a lot of bands would support the status quo.

    I remember my introduction to the Ticketmaster and scalping system. Back in college (back when the internet wasn't reliable for buying tickets due to slow connections and systems unable to support high demand loads), I'd walk downtown to my local music store that was a Ticketmaster outlet. We would do the lottery system: everyone would get a number and then you'd line up for tickets based on the draw. Somewhat fair but not fair to the true fan willing to camp out over night for first grab (which of course was the whole point of the system, not to ruin the store's business due to early arrivals).

    Any ways, right when the out struck for the ticket release, the line didn't move because the store keepers "friends" (scalpers) were right up front and grabbed his max of tickets. You'd see the same guy come out of the store first every time. From the perspective of a young 20 something wanting to see his favorite band, it was so infuriating, because you know it is happening at every location.

    Trent's proposed model with asking for ID is a good idea. BUT it isn't always in the fan's best interest either. If a ticket holder gets sick or has something come up and can't go, he can't sell the ticket to his friend who might also be a huge fan.

    Another way to fight off top value tickets for front row seat is GA. The highest limit someone is going to pay for GA is going to be a lot lower than guaranteed front row. Getting front row in GA is truly a fan passion requiring getting there first thing, being there for the opener, and not giving an inch while everyone else fills in and fights for your spot. I know a lot of people want a more mellow experience for their front row and are willing to pay for it. But it certainly reduces what someone is willing to pay on the secondary market for a ticket. Because there is no guarantee you'll get close, especially if you are not willing to put in the effort.
    TheSnowWay.com "Skiing is not a sport, it is a way of life." - Otto Schniebs

  7. #17
    Edd's Avatar
    Join Date
    Nov 2006
    Newmarket, NH
    Quote Originally Posted by Edd View Post
    Sounds good. Well have whatever you're having. Thanks!
    Uh sorry. The above was intended to be a text to a friend but somehow I had Tapatalk called up instead. Woops.

  8. #18
    Quote Originally Posted by riverc0il View Post

    Trent's proposed model with asking for ID is a good idea. BUT it isn't always in the fan's best interest either. If a ticket holder gets sick or has something come up and can't go, he can't sell the ticket to his friend who might also be a huge fan.
    Phish employed this method with their show at the Flynn Theater in Burlington in 1997. This was the release show of Phish Food ice cream and whatever charity it was associated with. The show was announced on the radio at 6AM with tickets going on sale at 9 only at the Flynn Theater box office. It was -5 out and if you were near the back of the line, the wait was 6 hours. I waited three. Closer you were to the front of the line, closer you were to the stage.

    You were limited to two tickets per person and the person who bought the tickets had to be present for the show. It took FOREVER to get into the show. I couldn't imagine what it would be like to do this on a large scale. Maybe with modern bar coded IDs they could match up the ID bar code with the ticket bar code.

    I'm glad they did it though. Phish was selling out 20K arenas with regularity back then. It was a real novelty to see them play in a 1400 capacity grand theater. Those tickets could have been scalped for $500+ easily, probably over a grand for good seats.

    Scalping definitely sucks. As Trent says, the best a fan can do to prevent it is to not support it. I've never in my life paid over face value for a concert ticket. If I can't get tickets for face value or below, I don't go.

  9. #19
    I don't go to many concerts- expense, hassle, never have any blueberries for added enjoyment.

    As to One Direction- is it bad that I immediately wnat to slap each of those kids? What's up with the comb-over hairstyle? Are they all practicing to be a middle school PE coach?
    "The trouble with internet quotations is that they're often impossible to verify."

  10. #20
    ScottySkis's Avatar
    Join Date
    Jan 2011
    Sullivan County up on the Walnuts mtn 2000 high elevation
    Ticket master should not exist any more, we should be able to just go online to place of must website and buy the ticket from them, then their charge and sir charges are BS.

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