Strange. I had my windshield on my 2011 Impreza replaced in a few hours of cracking in New York. Maybe your guy was not prepared or there was a supply issue. I am looking to buy a Crosstrek soon. Any advice?
It was a supply issue because the windshield has special tinting for the EyeSight system.
On another note, apparently Subaru has an issue with thin windshields. So much so that there is a class action claim.