Killington Rude Employee

[zoomzoom]

ranting on the 'net is a waste of time.

if you ever go back to K, cruise the lot same time/same day and find him. walk up, ask for directions or whatever and get his name. follow up with an email to guest services (with a cc to jeff temple mountain manager) regarding his less than stellar performance that day. you will hear back with an appropriate response.

 

[C-Rex]

This sounds like what a Kmart skier/boarder would say.

I know it's a stereotypical viewpoint. That's the idea. If he's going to lump me in with all the other dicks he deals with, then I'll treat him with the same disrespect. I don't think people from northern New England are any different in most ways than those in southern NE. Point is, he's in a customer service position. If he can't deal with oblivious people without being an asshole, he should find another job. And without the ski industry in VT, jobs would be hard to find especially during the winter.

 

[Domeskier]

I like to cut the townies some slack.

 

[Newpylong]

I would probably get sick of dealing with flatlanders and lose it from time to time too lol. That's why I can't be in customer service.

 

[SkiFanE]

Always best to take the high road. But I'm not sure why this garners a post on the internet lol, for the effort you should have sent an email to K. I commute by car into Boston every day - I could post one every day about some a&&hole driver (2x/day with the snow hell that still covers Boston) lol.

 

[C-Rex]

I put a lot of effort into NOT being the d-bag tourist. I try to be really friendly and patient, I tip well, and I don't act like a loudmouth. So I guess this would have offended me because of that.

 

[Jcb890]

I put a lot of effort into NOT being the d-bag tourist. I try to be really friendly and patient, I tip well, and I don't act like a loudmouth. So I guess this would have offended me because of that.

I'm with you on this. In my opinion, this is a huge difference from the "McDonald's" example from earlier in the thread. The jobs up in New England at these resorts are completely seasonal. Without the skiers and snowboarders, these people would not have a job. Therefore, they should treat visitors with respect and patience. This goes beyond just paying their paycheck. Without the skiers and boarders visiting all winter, what else would be going on up there? Absolutely nothing. That means no money coming in everywhere, not just to the resorts and people working at them.

I liken it to Mexico with the areas around the resorts. The locals know to keep the areas safe and generally act differently in these areas. They know that tourists are keeping their local economy alive.

Same goes for places in the Caribbean, like Aruba. Locals will go out of their way to be nice to tourists. They know tourism keeps their island afloat financially and employs many people.

Bottom line - if you cannot treat customers right, you should not be in the customer service arena.

 

[ThinkSnow]

Without the skiers and snowboarders, these people would not have a job. Therefore, they should treat visitors with respect and patience. This goes beyond just paying their paycheck. Without the skiers and boarders visiting all winter, what else would be going on up there? Absolutely nothing. That means no money coming in everywhere, not just to the resorts and people working at them.

It's obvious that this employee should have kept his mouth shut, however other points of this post need commentary. Killington is not just a ski resort. The resort is open year round with mountain biking and weddings and such. Granted winter is their biggest money maker. Many, many who work at ski resorts don't rely on just those jobs for their income-- they can't. Everyone I know who works at a resort (who's not in management) has a second, and sometimes a third job. I doubt many of them could find the time which many of us obviously do to post rants here, because they're all too busy working multiple jobs.

 

[SkiFanE]

It's obvious that this employee should have kept his mouth shut, however other points of this post need commentary. Killington is not just a ski resort. The resort is open year round with mountain biking and weddings and such. Granted winter is their biggest money maker. Many, many who work at ski resorts don't rely on just those jobs for their income-- they can't. Everyone I know who works at a resort (who's not in management) has a second, and sometimes a third job. I doubt many of them could find the time which many of us obviously do to post rants here, because they're all too busy working multiple jobs.

Living in a resort town sounds nice..but whenever we consider it, the jobs "issue" rears it's head. Very few benefited professional FT jobs - so it would mean consulting/travel from closest airport to live there. Just hasn't felt secure enough for our liking. I think we take for granted the number of jobs available in metro areas...would hate to patch together so many jobs to make ends meet...sounds harder than dealing with job in the city.

 

[Jcb890]

It's obvious that this employee should have kept his mouth shut, however other points of this post need commentary. Killington is not just a ski resort. The resort is open year round with mountain biking and weddings and such. Granted winter is their biggest money maker. Many, many who work at ski resorts don't rely on just those jobs for their income-- they can't. Everyone I know who works at a resort (who's not in management) has a second, and sometimes a third job. I doubt many of them could find the time which many of us obviously do to post rants here, because they're all too busy working multiple jobs.

I didn't say that there's no jobs up there year-round. What other jobs are up there in the winter? I don't live up there, so I am generalizing a bit, but what else is there? In my opinion, a lot of those winter-time jobs are driven by the crowds that visit also. Outside of skiing/snowboarding, not many people would drive up North during the winter months.

I guess all of these points are moot anyways though.

Like you said, this guy is a crappy employee.

 

[deadheadskier]

Living in a resort town sounds nice..but whenever we consider it, the jobs "issue" rears it's head. Very few benefited professional FT jobs - so it would mean consulting/travel from closest airport to live there. Just hasn't felt secure enough for our liking. I think we take for granted the number of jobs available in metro areas...would hate to patch together so many jobs to make ends meet...sounds harder than dealing with job in the city.

It's why I left Stowe. Hell it's why even left Burlington, VT. Just not many good jobs up there. Even a mid-level benefitted management job at the nicest hotel in Burlington paid crap. The people I know who have stayed after all these years either come from Trust Fund money, moved there with significant enough resources to start their own hospitality related business, or sell weed. The third category would be out of business if it wasn't for the first two. :lol:

 

[bigbob]

I have not seen to many Killington employees wearing red jackets. Blue, Black, or green. upper management can wear black or gray. It was probably an ambassador. They usually handle the parking and foot traffic near the lodges. They make nothing beyond discounts and a free pass. He was probably correct in stating that no body reads signs.

 

[Funky_Catskills]

The whole "Don't Jersey up Vermont" mentality..
You're lucky he didn't slash your flatlander tires..

F those toothless hicks.. really..

 

[Highway Star]

Probably the mature and responsible thing to do. My methods often leave me wishing cooler heads had prevailed. I have to remind myself it's not my job to hand out lessons to all the asshats in the world.

Refer here:

http://forums.alpinezone.com/showthread.php/135960-Judgy-Wudgy-s

 

[Newpylong]

The whole "Don't Jersey up Vermont" mentality..
You're lucky he didn't slash your flatlander tires..

F those toothless hicks.. really..

Those "toothless hicks" built the mountains you visit and keep them going.

 

[Jcb890]

Up at Killington this past weekend while waiting for a shuttle one of the Killington employees wearing a red jacket gave us some candy. She said my brother looked like he needed some, so she threw a bunch in his helmet. She was pretty nice.

The guy checking the skis/snowboards for daily/overnight check-ins was a complete and utter douchebag. A small redish beard wearing a black jacket. Poor guy spends most of his day in the Waffle Haus and has to check skis/boards every once in a while. He has the nerve to be a complete douche while leaving a "TIPS" jar out for people to give tips. Here's a tip - don't be a douchebag to everyone at all times and you might get a couple extra bucks tossed your way. Oh, and he also was not cautious or gentle AT ALL while taking the skis/boards out from being checked. Fuck that guy.

 

[steamboat1]

Not an employee but I had a KMS coach that didn't want to move over to let me in when loading the Skyeship gondola midstation at K yesterday. He had just boarded also & had two empty seats next to him. He expected me to climb over him. Lets just say he got a little Brooklyn attitude from me. He did move over after that.