Had a simular experience with Rodger's,I was trying to buy some Saloman Sentinals for $400 (an online price) but they would not budge from $480. I think its a very good shop with good service, If you have a warranty issue with an ebay purchase, I am sure you are out of luck. I also take chances with very good deals on ebay, evo ski's .com . but also buy a pair now and then from a ski shop in North Conway to build a relationship with. They alway discount items that I buy, mostly the going online price. (-20 to 30%) and when I have a question or problem they are always there for me.