MadMadWorld
Active member
Unless you are a kid there is nothing special about customer service at Smuggs. If watching a clown do tricks in the cafeteria at lunch time is your thing then you might not agree.
Allowing people to use BOGO lift ticket coupons on weekends is pretty damn customer friendly. I don't know of any mountain that offers anything like that. I will say that Jay was pretty awesome about giving me a season pass holder discount on a weekend lift ticket when I was only a midweek season pass ticket holder at MRG. I also remember Smuggs being extremely flexible with "professional courtesy" lift tickets when I was a ski instructor at a different mountain. Those are just my experiences though.