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Get human

mondeo

New member
Joined
Mar 18, 2008
Messages
4,431
Points
0
Location
E. Hartford, CT
I wish that I had that list when it took me 5 minutes to get through menus with BoA for something I knew I needed human assistance with.

I got through once but made a choice that kicked me back to the start. I honestly went back through the menus, timing the entire process, then when I got a human told them I was just timing how long it took me to get through their menu system and hung up.

I don't mind automated menus for some stuff, but if I know I need to talk to someone, let me press 0. And don't let me speak my response, it makes the entire system about 5x slower.
 
Joined
Aug 23, 2007
Messages
17,569
Points
0
When I switched apartments, I cancelled my cable TV and I was on hold for like 45 minutes, then they said I could save $25 a month if I don't cancel..If I would have called a year earlier, I would have saved $300 for 45 minutes of my time...but now my cable at my new crib is mad cheap!!!
 
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