Ironhorse is out

[eatskisleep]

Found this somewhere else, read any bike forum and lots of people are talking about it; latest "hype" of the past two weeks. Verdict is that you will still be able to get bearings, but good luck if your frame cracks.

I figured it was the right time to post this thread. First off, let it be known what I am about to say in this post is 100% true and can be backed up by articles released in many bicycle magazines as well as hands on experience. So I will also state that what I am saying here is not made up and I am leaving out many thing more things that would have you as a person and a rider disgusted .

Ironhorse is done. 100% . For those here who know who I am know this is true and I have not exaggerated this information at all. I kind of wish it was not true.

I was there on the last day at IH. The inventory was all sold. The parts, frames, and pivot kits were sold to a liquidater. I was there, I helped pack up the trucks. All the hard work that many of us put in to this company to succeed by purchasing pivot kits, links, frames, decals etc etc all sold for a measley amount. With the help of others, I had helped provide enough frames and parts for more than five years after the DW link license expired. All sold and the online retailer has NOTHING. Ironhorse was ruined by an incompetent owner as well as shady business deals where the company as a whole lost money but the greedy ones made money.

While at IH, I worked with up to 35 people to have each week people be let go for unnamed reasons. I had my health insurance contribution cut dramatically out of nowhere and it was not during an enrollment peroid. It was so someone could pocket more cash.. I wish IH went down because of the economy but it didn't. Yes of course there is cuts at any business during times but I would be OK with that as long as peoples family members were not on the payroll that never worked for us. I would be OK with that if inventory was not transferred to an online company at no cost. but it wasn't. My only thing was IH and the online retailer are owned by the same owners. The things I saw how bikes were being credited that were never paid for.

I am a bicycle mechanic as well and i work for an IBD. I support IBD's not online retailers that don't care about the sport only to capitalize by illegal gains. The online retailer claims to have 100% customers service but in reality it was IH customer service who sent out all the parts. Any little complaint by an online customer putting pedals on the wrong way was covered by IH not the online retailer. As many claims that were put down b/c they are not valid, they were still shipped. We would be charged by the online retailer for shipping damage not UPS. When I saw a post here that " we hope to be your online retailer for bicycles" I was sick. I do understand getting a good price, how could you complain but when IH had IBD's and the online retailer was selling bikes for less than IH was paying for them you see my reaction. You should understand that these small IBD's are the bike industry not online. How about this one. I am an IBD I pay $1400 from IH at my costt price and then the online retailer has it for $1000. How could that be. Its b/c when product is free, you can sell it at any cost.

Also, IH has there recall issues that are not known about b/c each time i tried to have a recall issued. I was ignored, almost lost my job. Here are some of the recalls that should be know about:

IH Maverick Full Suspension frames from 2006-2008 will all break b/c of a weak brace.

IH MKIII 2007 rear swingarms will all crack due to incorrect welding at the factory.

Please help and call the CPSC if you had this issue. http://www.cpsc.gov/about/contact.html


There is no Iron horse warranty on your bikes anymore. The online retailer may be able to break down some bikes to cover this up for a while but they have no pivots kits. They cannot order any frames from the factory anymore.

I read in Outdoor magazine that working at bicycle company was the 4th most enjoying job except at IH.

We had good people, we were bringing the brand back but greedy people did this to IH. From my understanding IH is bankrupt, they have no money, no nothing. There is no office. I had set it up to support DW bikes after the license was over but someone needed money and from what i know about the price of what it was sold for, it was chump change .

I am not an angry employee but a person who believes this needs to be brought up to others to see how it is. I have a job that pays me better than IH so let that me known as well as I enjoy my job way more.

There are so many things I could write but let me end off on this, I cannot be sued for this since it is 100% true. I have documentation to back up all of my claims.

Cliff W. is the reason IH is not here anymore as well as the online retailer that has the "great deals". I am sure that will be over as well. There is no support for you and I apologize. All in All working at IH has helped me meet some really great people like Ska todd and some of you. I had my good times and working at a company like this has shown me who to work for and who not to.

I just figured you guys should know the truth and for those who know me please contact me by PM and leave my name off of this thread.

I am willing to answer any questions you have but if you have a warranty issue I recommend contacting that online retailer and see what speech they have for you already.

The Poster: Wolvesinwolvesclothing was a 100% right in all his post that were removed.

Its a shame someone wants to threaten lawsuits over the truth. Just remember if you want to sue, you have to go on the stand as well. I guess like father like son.

Sell your horse or ride till its dead but from my stand point, I gave my bikes away as well as anything that had to do with IH. I am fine with my direction in life but I am sad for others like an employee who worked for that man for 26 years and got nothing, no appreciation. At one point years ago IH took there pension plan and spent it without the employers knowing it.

Good luck and I hope this clears things up. I know the online retailer sponsors this thread and MTBR and moderators please contact me for confirmation of everything i have written. I can confirm everything and back it up. If this thread is removed, it is because MTBR wants to keep getting paid by a fraud online retailor. I hope this stays but if it doesn't I recommend getting a new bike as well as going to another forum due to the conflict of interests.

 

[bvibert]

The last that I heard is that IH has done some shady stuff in the past, but that they were getting sold to a new company. It's been reported that the above poster is a former, very disgruntled, employee. I'm not sure what is true, but either way it's a shame to see a brand with such a following go down like this...

 

[eatskisleep]

Yeah here's a post from DW himself:

I'm not sure where you are getting your information, but the suggestion that "Dw-link wanted major coin to continue their relationship with wwcs." could not be further from the truth.

I ended the dw-link relationship with the Iron Horse brand. There was never a point in time where Iron Horse had the ability to end any relationship, and quite to the contrary, their hope was to continue the relationship. As it stands today, Iron Horse stopped paying dw-link in early 2008 (although they continued to sell bikes). It has become a pretty sad situation and it has forced some actions that I know my company would rather not be a part of. Oh well, I chock it up to learning experience and move on. I just hope that Iron Horse can make good on their contract obligations but I am not losing sleep over it any more. I made peace with that back in 2007.

 

[eatskisleep]

Austin might be in luck until they run out of replacement parts inventory since he bought his bike from RS.

We will post an official statement in the next couple of days to dispel a number of myths regarding the situation. A byproduct of all of this has been increased traffic to our site and increased sales. Goes to show that all press is good press

The hard working staff at Randall Scott Company are most concerned about our customers and making sure they understand that they will be taken care of when purchasing an IH bike from us.

Randall Scott Company wants to make it 100% clear that we will DIRECTLY HONOR ALL IRON HORSE MANUFACTURER WARRANTY FOR BIKES PURCHSED THROUGH RANDALL SCOTT COMPANY.

Customers can continue to receive our great value and service on Iron horse bikes. We are prospering even in these economic times (Online sales and in store Boulder sales are stronger than ever for us) and will continue to provide our great service and value to customers.

The terms of Iron Horse Warranty are as follows:

Randall Scott Company Will Directly Honor the terms of Iron Horse's Manufacturer Warranty for Bikes and REPLACEMENT PARTS NEEDED when purchasing Iron Horse bikes Through Our Company

Customers of Randall Scott Company can contact us directly and we will take care of your warranty and replacement parts for Iron Horse Bikes. Simply Put: You purchase from Randall Scott Company and your warranty will be taken care of by Randall Scott Company.

All Iron Horse bicycle frames purchased from Randall Scott Company are warranted by Randall Scott Company to be free from defects in material and workmanship under normal use only if the bicycle is owned by the original owner

• Aluminum Hardtails and Cross Country Dual Suspension - 5 years from date of purchase • Downhill Racing and Freeride Dual Suspension Frames - 1 year from date of purchase

As always we wish only success for EVERYONE in the Bicycle industry including our competitors. A strong Industry is a good industry and we all have to do our part to spend our time and energy in a positive way to continue to promote the sport of cycling and make it accessible to more and more Americans.


(Prettym1k3) stated "$10 says RS Cycle doesn't even post up about this." You can send the $10 to Randall Scott Company 2897 Mapleton Avenue Boulder, CO 80301

Best Regards,

The Hard Working Staff at Randall Scott Company

 

[gorgonzola]

killah deals though now!

ironhorse bikes cheap!
http://www.rscycle.com/Shop-by-Brand/2007-2008-Iron-Horse-Mountain-Bikes
warning: ironhorse is out of businees i guess so warranty issues may be unsupported

 

[skizilla]

I do not fiind anything about this

I googled news searched for articles about irohorse going out of business i did not find anything. Sounds like a load of bull to me. There is nothing on their website about it. They sell ironhorses at major retailers so they sound pretty secure to me. Link up to these news article or a notice from their company or the company that owns them. LINK UP OR SHUT UP!!!

 

[eatskisleep]

I googled news searched for articles about irohorse going out of business i did not find anything. Sounds like a load of bull to me. There is nothing on their website about it. They sell ironhorses at major retailers so they sound pretty secure to me. Link up to these news article or a notice from their company or the company that owns them. LINK UP OR SHUT UP!!!

Go to ANY mountain bike forum and read about it. Go to any bike shop that sells Ironhorse and they will tell you about it. Call Ironhorse themselves and you probably won't even get a response.

 

[bvibert]

This is the closest to a news story I could find.

http://www.bikeradar.com/news/article/buyer-sought-for-iron-horse-as-parent-company-goes-bust-20613

 

[MR. evil]

I googled news searched for articles about irohorse going out of business i did not find anything. Sounds like a load of bull to me. There is nothing on their website about it. They sell ironhorses at major retailers so they sound pretty secure to me. Link up to these news article or a notice from their company or the company that owns them. LINK UP OR SHUT UP!!!

why don't you try calling IH and see if they pick up?

They are done! Dave Weigal of the DW link pretty much confirmed that they are gone on a thread on MTBR

 

[bvibert]

Recent article:

http://www.bicycleretailer.com/news/newsDetail/2543.html