The lesson I learned was the only person you can rely on during a situation like this is yourself and to be proactive about things. Sitting around waiting to be "rescued", and then complaining about it when it takes too long is foolish. There's often a lot of comments about media hype when storms like this are coming. This time it came to pass, so you just never know. I know personally, I was much more prepared for Irene, which was nothing, than this storm. When I woke up to 19" of heavy snow on Sunday, I knew it was time to act quickly.
I hope your not directing that at me. I havent complained at all. I disagree with the sentiment that CL and P shouldnt be held 100% accountable. Big ass difference there chief.
btw, you and i can afford generators and take out and such. What about the scores of people who cant yet still pay the same outrageous rates? Seems to me we should be getting exceptional service and restoration, not 3rd rate.