Be careful with your skis on the gondola...

[redalienx11]

One of my skis was blown of the gondola at the canyons. It was not recovered. The worst part...it was a powder day.

 

[MrMagic]

wow soory to hear about that, i have nevre heard of this happening before did you place them in the holder or did a liftie?

 

[Marc]

Oh man, that sucks. Cleary.... Les Otton's fault.

 

[wa-loaf]

Just one? Did you get any compensation?

 

[bvibert]

That sucks. I worried about that the few times that I've ridden a gondola. I'd pretty much convinced myself that it could never happen... Now I see that my worry isn't completely unfounded...

 

[redalienx11]

I was preparing to take them inside the gondi with me because it was a little windy, but at the Canyons they are so kind as to take you skis from you and load them for you. It is convenient at times, especially for fat twin tips like mine that are finnicky to fit in the holders.

they want a week to look for it. no promises.

 

[LineSki15]

I don't like gondolas and you just gave me one more reason to!
I hope they find your ski

 

[scootertig]

Did they at least give you complimentary rentals for that week that they're looking for it?


aaron

 

[GrilledSteezeSandwich]

One of my skis was blown of the gondola at the canyons. It was not recovered. The worst part...it was a powder day.

How did that happen? Are they twin tips that were seperated??? Bummer..whose responsible???

 

[redalienx11]

separated twin tips, the employee loaded them so it's clearly their responsibility. not that they agree with that...

apparently they reserve the right to look for them for 7 days with metal detectors. until then i'm SOL.

 

[GrilledSteezeSandwich]

separated twin tips, the employee loaded them so it's clearly their responsibility. not that they agree with that...

apparently they reserve the right to look for them for 7 days with metal detectors. until then i'm SOL.

That's horrible customer service on their part not to take responsibility..

 

[Greg]

separated twin tips, the employee loaded them so it's clearly their responsibility. not that they agree with that...

apparently they reserve the right to look for them for 7 days with metal detectors. until then i'm SOL.

So they feel it's more cost effective to pay someone to look for them for 7 days, rather than just replacing them? Silly.

 

[severine]

I don't like gondolas and you just gave me one more reason to!
I hope they find your ski

I never liked them either, except as an off-season touristy sort of thing. Sorry.

So they feel it's more cost effective to pay someone to look for them for 7 days, rather than just replacing them? Silly.

A lot of places are ass-backwards when it comes to the best way to handle their SNAFUs. :roll:

 

[MarkC]

I would demand a demo for their 7 day fu*k up period

 

[ccskier]

You will probably also get a shipping bill

 

[redalienx11]

they don't demo or rent tele skis, so i informed them that they would pay for my rentals from REI

 

[drjeff]

they don't demo or rent tele skis, so i informed them that they would pay for my rentals from REI

Sounds like the new owners (Talisker) might be picking up on a customer service level where ASC left off

 

[drjeff]

Sounds like the new owners (Talisker) might be picking up on a customer service level where ASC left off

Oops, I stand corrected, just saw this over on kzone about the delay of the transfer of the Canyons from ASC to Talisker;

http://www.secinfo.com/dsvrp.tCu.htm#1stPage

"ITEM 1.01. ENTRY INTO A MATERIAL DEFINITIVE AGREEMENT
As previously reported in the Form 8-K filing of American Skiing Company (the “Company”) dated July 16, 2007, the Company has entered into a definitive agreement (the “Purchase Agreement”) to sell The Canyons resort to Talisker Canyons Finance Co LLC (“Talisker Canyons”).
On December 31, 2007, Talisker Canyons exercised its right to extend the deadline for closing on its acquisition of The Canyons under the Purchase Agreement to May 31, 2008. In conjunction with such extension, Talisker Canyons provided an additional deposit of $2.5 million. The total good faith deposit made by Talisker Canyons under the Purchase Agreement is now $12.5 million, which amount is non-refundable except in circumstances set forth in the Purchase Agreement.
Certain statements contained in this Report constitute forward-looking statements under U.S. federal securities laws. These forward-looking statements reflect our current expectations concerning future results and events. Similarly, statements that describe our objectives, plans or goals are or may be forward-looking statements. Such forward-looking statements involve a number of risks and uncertainties. In addition to factors discussed above, other factors that could cause actual results, performances or achievements to differ materially from those projected include factors listed from time to time in our documents we have filed with the Securities and Exchange Commission. We caution the reader that this list is not exhaustive. We operate in a changing business environment and new risks arise from time to time. The forward-looking statements included in this Report are made only as of the date of this Report and we do not have or undertake any obligation to publicly update any forward-looking statements to reflect subsequent events or circumstances other than as required by applicable federal securities laws."

Still good 'ol ASC customer service at it's finest!

 

[Paul]

Not a fan of gondolas either. If I wanted to be in that close a proximity to that many assholes, I would've become a Proctologist.

 

[ccskier]

Not a fan of gondolas either. If I wanted to be in that close a proximity to that many assholes, I would've become a Proctologist.

Or moved to Jersey. Sorry had to say it. No offense to the on here.