The techs are local guys, yes? The problem stems more from the executive level, which is out of state.
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Fairpoint
- Thread starter thetrailboss
- Start date
The techs are local guys, yes? The problem stems more from the executive level, which is out of state.
I'm not sure. We've had two at the house...and we've never been home at the time. But I would assume they are somewhat local; probably working around the Brattleboro area.
We need a landland because we're in cell phone dead zone. We're fairly high up compaired most of the town, but we're in a bit of a valley with regards to the rest of our street.
roark
New member
That's funny. Since the switch I've only gotten a couple bills. Every month I have to call to check the balance.
OldsnowboarderME
Member
I couldn't call long distance into maine this morning from NH. I got a different error message or silence every time I tried. I finally got through to the business I was trying to call. It took about 10 tries over a couple of hours. I don't know if it was a Fairpoint problem or not.
The saga continues. I wonder what will happen if they lose their certificate to operate in Vermont? In the end, the consumers will get screwed while the now retired FP CEO laughs all the way to the bank. Unreal.
andyzee
New member
Yep, loving my FIOS as well.
Verizon hops back in and buys it for pennies on the dollar?
Verizon doesn't want anything to do with it. They were losing money on the landline end and neglecting on keeping it maintained. That's why they dumped it.
RootDKJ
New member
Yeah...true QAM is the sh!t :blink:
Geoff
Well-known member
What does that mean?
QAM stands for quadrature amplitude modulation. It's used by cable digital set-top boxes & DOCSIS cable modems and 4G cellular technologies like LTE and WiMAX. I imagine there are some DSL variants that use it now. It's a way of getting more information out of a specific frequency spectrum. The math behind it all is more than I ever wanted to dig into.
I guess you could use QAM in a fiber to the home technology but it's kind of expensive considering how much raw bandwidth you have on a fiber. I've never dug into how FIOS and UVerse work.
hammer
Active member
Fios...meh.
Haven't had problems with the connection or the internet, and the phone service has been reliable (one incident), but the set top boxes/TV service leaves a bit to be desired and the free On Demand options are kind of lame.
Will I keep it? If they keep the price down, yes, because the overall deal is better...but if they take away the discounts I could jump at the end of my initial commitment.
I couldn't tell if he was knocking Cable or FIOS.
I work from home often and the speed of FIOS is worth it to me for all of the file transfers I make.
Also it has a better HD selection than Comcast had.
billski
Active member
This will bring a smile to your face. NOT
Sept. 10 -
DERRY – It will be the end of November before there is a concrete plan to resolve FairPoint's customer service and operational issues, company officials told regulators from three states here yesterday.
Vicky Weatherwax, vice president of internal business solutions, said she expects to have a report from a vendor recommending specific solutions by Nov. 19 and to have a plan for carrying them out by the end of November.
....we call this, "a date for a date"
Sept. 10 -
DERRY – It will be the end of November before there is a concrete plan to resolve FairPoint's customer service and operational issues, company officials told regulators from three states here yesterday.
Vicky Weatherwax, vice president of internal business solutions, said she expects to have a report from a vendor recommending specific solutions by Nov. 19 and to have a plan for carrying them out by the end of November.
....we call this, "a date for a date"
RootDKJ
New member
What does that mean?
What Geoff said...
I was making fun of their commercial, because I've yet to figure out what fake or artificial QAM is:blink: Not to mention, bringing in the signal "20db hot"...isn't necessarily a good thing in the optical or RF world.
RootDKJ
New member
A bunch of locations will come close to 100 HD's this year. Almost all of them will hit that next year.
Ahh, you work for Comcast. They are not an option in my new town anyway. We have Charter which from what I've heard kind of operates like Fairpoint.
hammer
Active member
Didn't know about the HD selection...although some of the recent channels (e.g., .tv channels) don't really count in my book.
And yes, if you do uploads a lot then Fios speeds would work out better for you.
Geoff
Well-known member
Tell that to the Rutland, VT head end, please.
I can't even get Comcast Digital Voice here in Killington. Vermont Telephone somehow managed to block Comcast from deploying the service in their footprint. You can get it a few miles down the hill in Mendon & Rutland.
snowmonster
New member
Looks like here's the answer for TB's woes: http://www.boston.com/business/articles/2009/10/26/fairpoint_voluntarily_files_for_ch_11_protection/
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