180
Well-known member
Just go to United.com/baggage file a claim, I bet they refund the money. Just say you were entitled to free bags
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Just go to United.com/baggage file a claim, I bet they refund the money. Just say you were entitled to free bags
Looks like this is a United problem....
I was flying United from Boston to Denver at the end of Feb and had a similarly aggravating issue where they agent told me my spyder boot bag (about the size of a mid sized duffle) that I have used on my past 6+ western ski trips was "too big" to count as a "boot bag" and that they should just be for the boots and thats all. She indicated that the flights from boston have been flagged for oversized baggage issues this year.
Completely ridiculous as I have NEVER had that issue before and I was well under the 50 lb limit. I gladly told them that I would never be flying united again and would let all of my skiing friends know that they are not a ski-freindly airline LOL... but it worked and she waived the fee.
On my return trip I checked my bags outside at the drop off zone with no problems. They seem to have a much better sense of humor about the ski+boot bag policy so I would recommend that route in your future travels
A friend who Im traveling on United with next week says he was advised by United (service rep on the phone) to answer "no" when the kiosk asks you if you have oversize (>62") baggage, for your skis. We'll see if that holds up when we're there next week. The people at the desk could have completely different instructions than the answers the people on the phone are told to give.
I have but it was 30 years ago. Probably better now.Frontier has just started service from Hartford to Denver. Anyone have experience with them? Flights seem much cheaper than usual.
Did your buddy have higher medallion status? That seems to make a big difference too.I just got back from Utah using Delta. On the way out I was able to check my ski bag and my roller with ski boots inside at no cost (I get one free) the total weight was 79 pounds, on the way back the hit me for $40 because I was over the 50lbs limit. My buddy was also way over, but didn’t get charged either way, it depends on the person at the counter.
Yeah, that's odd in your case. We travel when skiing with a very large LLBean rolling duffle bag that is usually pushing 50# and very large dimension wise. As a medallion (Gold and Platinum levels), Delta agents have never gotten me for weight or size.No I do, he’s not even a member but since I booked the flight under my account, he didn’t have to pay anything either way.