chainlove.com

[Greg]

Good to hear they took care of your right away. I sent them a question the other day and they responded within an half hour. Very pleased with them and SAC.

Well, they're both just satellite sites for backcountry.com so the great customer service is expected. I just wish they were on the East coast. I ordered some stuff from EMS the other day. It shipped ground and was here the next day.

 

[o3jeff]

If they have the option of shipping USPS Priority, I usually chose it, gets it here in 2-3 days and is cheaper than UPS. It just doesn't have the fancy online tracking.

 

[gorgonzola]

Good to hear they took care of your right away. I sent them a question the other day and they responded within an half hour. Very pleased with them and SAC.

sometimes SAC's customer service may be a little too good, there was a time this winter when i think MrsSnowBunSki (wife) was having an on line affair with those guys!??!

 

[gmcunni]

UPS tracking says my hydration pack will be here tomorrow, can't wait to use it...... some time this fall

 

[Greg]

So this shipment went into "exception" status which basically means UPS has no effin clue where it is. I asked the chainlove guys if they could reship the order overnight, and these are now coming to me UPS NDA! Talk about great customer service!

Turns out both orders showed up the same day. They made it very easy to return the duplicate. Hydration pack should arrive today!

 

[bvibert]

Am I the only one who noticed that they seem to rotate through the same 20 or so items with a few new ones thrown in every once and awhile??

 

[Greg]

Today it seemed like that.

 

[o3jeff]

I've noticed that too, but they still usually sneak in something good in between.

 

[Greg]

Hydration pack is here. It's perfect. A nice amount of storage, but not overly big. It's got a neat sleeve for my pump. I had to return my riding gloves to EMS since they were too small. I doubt I'll get the replacement in time for Sunday.

 

[Greg]

Oh, by the way, those shorts I bought each came with a tire lever. I now have five!

 

[o3jeff]

Why would they give you a tire lever with a pair of short?

 

[o3jeff]

You're gonna love the hydration pack. Can grab a quick drink while riding without missing a beat.

 

[Greg]

Why would they give you a tire lever with a pair of short?

Dunno. Do you want them?

You're gonna love the hydration pack. Can grab a quick drink while riding without missing a beat.

Yeah, I've use one skiing and hiking. My old one has no additional storage though so it didn't work well for riding.

 

[o3jeff]

Dunno. Do you want them?

I picked up a set last weekend, then I bought a tire patch kit and there were some in there too, so I am up to 6 already!

 

[gmcunni]

greg, weren't you looking for gloves? did you notice these earlier? sorry, too late now.

http://forums.alpinezone.com/30165-castelli-simple-glove.html

 

[MR. evil]

I just picked up 2 pair of Oakly MTB shorts for $20 a pair. The funny thing is that Randi and I stopped into EMS this afternoon and a pair of MTB shorts caught my eye. But the price was a little much so I passed. Then I get home this evening and find shorts on Chainlove.

 

[Greg]

greg, weren't you looking for gloves? did you notice these earlier? sorry, too late now.

http://forums.alpinezone.com/30165-castelli-simple-glove.html

I was but I ordered some nice Dakine gloves from EMS with a gift certificate I had so I'm set.

 

[bvibert]

greg, weren't you looking for gloves? did you notice these earlier? sorry, too late now.

http://forums.alpinezone.com/30165-castelli-simple-glove.html

Those gloves (which have been on SAC multiple times) don't appear to have any padding on the palms, not sure how good they'd be for MTB.

 

[gmcunni]

I've been stalking the site all week for sized medium mt bike shorts, either I miss them or they don't have my size

just noticed they have shorts on this morning if you are still looking.

 

[o3jeff]

just noticed they have shorts on this morning if you are still looking.

Thanks for the heads up. I ended up grabbing a pair off of here shortly after that post along with a pair of shoes.