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Marc

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Joined
Sep 12, 2005
Messages
7,526
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Location
Dudley, MA
Website
www.marcpmc.com
I usually just press zero until I get an operator. Occasionally they're annoyed but most of the time they're pleasant about it.
 

riverc0il

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Jul 10, 2001
Messages
13,039
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Location
Ashland, NH
Website
www.thesnowway.com
i can deal with the machines usually. i get annoyed when they make you talk to the machine. i tend to swear a lot and tell the machine where to go. i don't enjoy talking to a machine. and i feel weird talking when there isn't an actual person listening. technology goes too far sometimes.
 

bvibert

Moderator
Staff member
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Aug 30, 2004
Messages
30,394
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38
Location
Torrington, CT
I'd rather talk to a machine (which I dislike as well) than talk to someone in India who barely speaks English and insists that they are actually in America, like you get when you call many customer service numbers these days... :roll:
 

riverc0il

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Jul 10, 2001
Messages
13,039
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Location
Ashland, NH
Website
www.thesnowway.com
can't do anything about it if you work for da man, but if you don't like the service you get personally with services you pay for, switch to a different service. i have yet to deal with the india customer service issue, but one of my friends works for a software company that has outsourced to asia for a while. that is a whole nuther can of worms.... ;)
 

andyzee

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Sep 14, 2004
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10,884
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Home
Website
www.nsmountainsports.com
ski_resort_observer said:
What I find really annoying is when the phone rings, you pick it up and it's a recorded message. Doesn't that violate the "no call" rule we signed up for a couple of years ago?

Depends, if it's a company you do business with they have the right to call. In cases like that I have asked the company itself to take me out of their database of soliciting and they have. Also, there used to be a trick for that one as well that would get your name thrown out of the database. Not sure if it really worked and if it still does. What you do is, when you get one of these calls, you repeatedly press the # key.
 

NYDrew

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Joined
Nov 12, 2005
Messages
867
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Location
Essex, Vermont
What great options! You can talk to "Sarah" from india or a machine built in China and programmed in Japan.

You know what really pisses me off, that "Sarah" isn't her real name. Like I won't talk to her or something if her name isn't american. I have no problem pronouncing half of my professors names. And this brings me right into the whole blindness to the social impacts in the immigration issue....uh oh, im getting political, im just going to stop here.
 
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