kingslug
Well-known member
This will be the season of frustration..on many levels.
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I was wondering about that and thought about booking Wednesday last night. But then I decided I'm not going if it's "full capacity" given the report of clusterf* so far.Anyway, Hunter is fully booked M/Tu/Wed (somehow, Mon became available again).
Good plan.I'll be skiing in the rain Thursday..for a little while..better than the glacier that is coming after...
I got the same email and I only cancelled one day. I made the reservation on Monday for Thursday and cancelled it on Wednesday night at 9:30pm. The cancelation was for two people.This happened to a friend...
Dear Valued Pass Holder,
Over the last three weeks, you have missed or canceled two or more of your pass reservations each week.
Unfortunately, since you have missed or canceled multiple week-of reservations (or multiple Priority Reservation Days booked within two weeks of the reservation date), for the next three weeks you are only able to make week-of reservations one day prior to your ski or ride day. Rest assured that you are still able to make reservations – based on availability and your pass type – but your ability to make advance week-of reservations has been restricted.
Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. To ensure all skiers and riders have the opportunity to experience our mountains, we ask that you please only make reservations for days that you are able to ski or ride in the future.
We appreciate your understanding – this season we’re all in this together!
I cancelled 3 of my bookings. No email. And I'm still able to make reservation.I got the same email and I only cancelled one day. I made the reservation on Monday for Thursday and cancelled it on Wednesday night at 9:30pm. The cancelation was for two people.
A few hours later I got an apology email from Vail (Epic) the email I received should have been a warning email so if it happens again I will get a 3 week suspension. This is what happens when you have people making decision who do not know anything about skiing, skiing is all about the weather.
Found this on another forum:
View attachment 49808
Notice the mentioning of specifically, "multiple WEEKS".
Seems it isn't how many times you cancel, it's now many WEEKS you've done it. (or no show, again, not much point in cancelling, as it's counted against you just like no-shows).
All my cancellation are on sold out days. No warning email yet.It would appear capacity is a factor, there are no sellouts in NH that I can see. I go out of my way to make sure I am scanned everyday, this would appear to be good policy.
I wouldn't be surprised the "algorithm" gets confused when you cancel and rebook again, at a different mountain,.I have canceled a large number of days but missed none. The cancelations are toggling between wildcat/attitash or sunapee/crotched based on terrain or family's schedule for the day.
Yes, the good karma thing.As for not much point in cancelling...there's still the whole "allowing a fellow skier to use that spot" point.
You might want to re-read the Epic terms and conditions before you try to argue that point...If they want to punish me for cancelling, I will demand a full refund. They've changed specific of the pass contract after my purchase. But so far, they haven't said anything about my cancellation.
So right off the bat, you can only get a refund under a very limited explicit set of criteria.EPIC Coverage. The EPIC Coverage Refund Policy (“EPIC Coverage”) is Vail Resorts’ refund policy for all Season Passes. All Season Passes are NON-REFUNDABLE except as set forth in these Terms.
So essentially you agreed to allow Vail to make whatever changes they want to the reservation system and can't get a refund if you don't like them...Reservation System. Vail Resorts’ reservation system for the 2020/2021 season will be made available on or prior to November 6, 2020 on epicpass.com through the “My Account” section of your profile. Vail Resorts has the right, in its sole and absolute discretion, to modify or cease its reservation system at any time and for any reason, and you will not be entitled to a refund in connection with such changes.