I have not heard any complaints, but if anyone sees an employee being rude to anyone, I hope it will be brought to our attention as we do not accept that behavior. That also goes for any guest being rude to any of my teammates.
Hey Win,
We were up over Thanksgiving and again for a day during the Christmas week. Each time, the person who greeted us at the base of the school house was very nice and helpful. Same goes with all the folks I interact with at Sugarbush. Looking forward to a great season.