Bubbartzky
New member
- Joined
- Jun 15, 2006
- Messages
- 111
- Points
- 0
Crowds are relative - everywhere you go in the east on a weekend is crowded. Actually, for the most part, I've found Killington far less crowded than many other places on weekends. Lift lines, except at key lifts such as the K-1, Snowshed, and the Skye Peak mid-station are not generally a problem on most Saturdays and Sundays are far better. Weekday crowds is an oxymoron. Crowded cafeterias on weekends is a given here and anywhere else - it's just the way it is. Pick an off-peak hour to eat, that's all.
The good part about Killington - being able to get anywhere from anywhere on a green trail - is also the bad part. I can take novices anywhere around the mountain to show people what they can try later on when they improve but those same trails break up the continuous vertical and cause a few bottlenecks. If you know where the bottlenecks are, you avoid them.
Snowmaking has improved over the past few years with the start up of the Woodward Reservoir pipeline so K recovers more quickly from thaws and freezes. They also expand more quickly early season, weather permitting, because they essentially have unlimited water supply. Their ability to blow continuously later on in the season is, admittedly, limited by revenue goals and budgetary constraints, and the days of late season skiing on Superstar are finished.
Killington, unfortunately, suffers from the same problems faced by all ASC resorts - lack of adequate capital reinvestment. They're barely maintaining what they have and there have been few, if any, real improvements over the past 5 years. I'd expect that pattern to continue. They also suffer from short-staffing and morale issues. Management, primarily due to the limitations placed upon it by ASC, talks a good game but does not have the resources to follow through. Too many times, they talk the talk but fail to walk the walk, and this is transparent to guests and staff alike. That takes its toll over time in customer service and employee attitudes toward guests. Their in-house measurements of customer service have, however, been improving due to at least a focus on this issue but they still have a long way to go.
My view of Killington management can be summarized as follows: "They're doing the best they can." Now, is that the good news or the bad news? I'm not sure. :wink:
The good part about Killington - being able to get anywhere from anywhere on a green trail - is also the bad part. I can take novices anywhere around the mountain to show people what they can try later on when they improve but those same trails break up the continuous vertical and cause a few bottlenecks. If you know where the bottlenecks are, you avoid them.
Snowmaking has improved over the past few years with the start up of the Woodward Reservoir pipeline so K recovers more quickly from thaws and freezes. They also expand more quickly early season, weather permitting, because they essentially have unlimited water supply. Their ability to blow continuously later on in the season is, admittedly, limited by revenue goals and budgetary constraints, and the days of late season skiing on Superstar are finished.
Killington, unfortunately, suffers from the same problems faced by all ASC resorts - lack of adequate capital reinvestment. They're barely maintaining what they have and there have been few, if any, real improvements over the past 5 years. I'd expect that pattern to continue. They also suffer from short-staffing and morale issues. Management, primarily due to the limitations placed upon it by ASC, talks a good game but does not have the resources to follow through. Too many times, they talk the talk but fail to walk the walk, and this is transparent to guests and staff alike. That takes its toll over time in customer service and employee attitudes toward guests. Their in-house measurements of customer service have, however, been improving due to at least a focus on this issue but they still have a long way to go.
My view of Killington management can be summarized as follows: "They're doing the best they can." Now, is that the good news or the bad news? I'm not sure. :wink: