Kingslug20
Well-known member
- Joined
- Oct 14, 2021
- Messages
- 2,506
- Points
- 113
I limit my exposure to " customer service"...as much as possible....
Nice sunny day at Stowe today.
Nice sunny day at Stowe today.
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i really dont understand the '2.5 hours is too long for a day trip' comment. i know i have a higher bar for long drives than most on here, but 2.5 hours isn't a long drive. that's leave at 6 AM, park at 8:30, ski from 9 to 3, and be home by 6 PM. that's eminently reasonable day tripping.
Funny to read your post. Skied Black this morning and they essentially didn’t groom the mountain from yesterday (it needed a groom). Also noticed no bumping the chair on a fixed grip. Basically the whole vibe was they’d prefer if we didn’t come. I’ve enjoyed thst place in the past but today was a fail.It definitely not just a vail thing. Since covid there has been a definitive just be happy we are open, nobody does more then The bare minimum anymore. Skied black yesterday, they don’t even bump the chair anymore. Crack the back of your leg, they don’t even try. Cranmore was charging $109 midweek last week and still don’t have a lot of the regular runs open. It’s the middle of February. Across all industries customer service sucks now.
Are you taking 95 to get to sr?Tolerance for long drives is different between those of us in northern new england compared with the midatlantic and southern new england crowd. I will do 2:15 to SR early season when they are the only game in town, same with K late season. 90 min max drive for a day trip Dec 1 - May 1.
And Snowseek - if my memory is any good, boyne midweek was around $475 after renewal discount and 5% boyne rewards. One of the better pass values, plus you get weekends early/late season.
How quickly things change. Jan 19, 2020... powder day... Wildcat lots were full by 9:30a. My group got a late start and figuring Attitash would be just as crowded went to Black. We weren't the only ones making that decision. Black was running great. They got snowmobiles to bring extra booze to Lostbo Cabin so we could keep at it. Dropped ropes to let us ski fresh tracks.Basically the whole vibe was they’d prefer if we didn’t come.
The chair at black is so slow no bumping needed. Just put you hand on the chair and you are good to go.It definitely not just a vail thing. Since covid there has been a definitive just be happy we are open, nobody does more then The bare minimum anymore. Skied black yesterday, they don’t even bump the chair anymore. Crack the back of your leg, they don’t even try. Cranmore was charging $109 midweek last week and still don’t have a lot of the regular runs open. It’s the middle of February. Across all industries customer service sucks now.
MWV people have had mixed opinions about the owner of black since well before he cut his relationship with ski the whites. You get very different versions of him depending on his emotional state. That kind of person.I feel like the recent Black "mismanagement" comments are being unfairly placed on the owner within the last year or so, as some uppity backcountry only skiers decided he wasn't giving them enough stuff for free and went super public about it. The Mt Washington Valley is home to a lot of these entitled backcountry skiers.
It is a major problem at ski areas, notably in years like this one where natural is hard to come by. People want to utilize pretty much all the infrastructure other than lifts a ski area provides (grooming, ease of access, etc), pay nothing for it, then get VERY defensive when confronted about it.
That said, they face due south and have never had a long season, and are usually one of the first mountains to close every year. I suspect that will be the case this year as well.
I was there one day last season when the owner was running the triple, no bumping, so I guess that sets the expectation.Sure, but the problem is, kids aren't capable of it. Nothing wrong with calling out employee laziness
I'll paste my story from last year. Never seen any employee in any business ever behave like him....I feel like the recent Black "mismanagement" comments are being unfairly placed on the owner within the last year or so, as some uppity backcountry only skiers decided he wasn't giving them enough stuff for free and went super public about it.