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What are you doing right now?

Mildcat

Active member
Joined
Aug 27, 2007
Messages
1,440
Points
36
Location
Wistah
Taking a break from my brainstorm for my paper...

Went to the shop this afternoon (Sporthouse/Fatty's in Canton). I brought Brian for support and was a little afraid to speak up at first, but found myself just charging in once the owner came out and started talking with us. I explained that a couple things bothered me after we left. The first being that the bindings weren't tested (he claims that he tested with a boot in shop and that he already told me how to test the forward pressure at home but that he also told me he could do it for me if I needed). I told him my concern about that is that it was not explained to me when I dropped the skis off that he needed my boots; he said I didn't need to leave them if I didn't want to. Misunderstanding communicated; no real resolution for that other than he said he would test them right then and there. Then I said the other thing was that he didn't fix the dimple. He didn't have a real good explanation for that; basically said that it happens sometimes and he didn't know why he didn't fix it, but that he would do it right then. So he took my skis in the back, checked the bindings. Then he said he fixed the dimple and had another guy in the shop do a base grind and wax on my skis. We watched most of the process. Not sure what he did to fix the dimple (or if he did anything other than the base grind) but there's no discernible bump now.

While the skis were worked on, he explained to me that they've had a lot of kids ask to have bindings flat mounted lately (which I assumed would be the case since they seem to cater to newschoolers, hence why I chose this shop... well that and the fact that Brian had a gift card there). He talked about the difficulties in grinding down the screws to the right length. I asked why they don't just use new screws and he said that there would be too much difficulty in keeping track of which screws were for which brands/types of bindings. I guess that could be a legitimate reason.

In any case, the skis appear to be fixed and now they're tuned to boot. No violence, Jeff. ;) And I did very well not getting emotional or snotty, I think anyway. Brian said my tone was fine (sometimes I get a snotty tone that I don't necessarily mean to... but it happens all the same). Even though they did right in the end, the fact that the shop wasn't forthcoming with fixing it in the first place, and the lack of customer service overall, leads me to the conclusion to not go there again. I know of a few other places that I've had much better luck with the way I and my ski equipment have been treated. Gotta stick with what works, right? :D

Back to the paper... came up with an awesome idea for it I'm just trying to organize all my thoughts first. I hope I have enough time to do this right because this paper will be something very special for me. I can't wait to see how it develops!

Glad it all worked out for you. At least you don't have to put them on your banned list now.

Right now I'm just drinkin beer and watching the Giants roll over Dallas. The Giants look even scarier this year than they did last year.
 

Greg

Moderator
Staff member
Moderator
Joined
Jul 1, 2001
Messages
31,154
Points
0
Glad it all worked out for you Carrie.
 

drjeff

Well-known member
Joined
Jan 18, 2006
Messages
19,536
Points
113
Location
Brooklyn, CT
Right now, cooling down after an hour on the excercise bike and watching the Pats/Colts game.
 

drjeff

Well-known member
Joined
Jan 18, 2006
Messages
19,536
Points
113
Location
Brooklyn, CT
Right now I'm wishing Jabbar Gaffney could catch a pass that hits him right in the hands :mad:
 

severine

New member
Joined
Feb 7, 2004
Messages
12,367
Points
0
Location
CT
Website
poetinthepantry.com
2 more pages to go... and i think I have a sick boy on my hands, so I have to finish it before I go to bed as I'm sure tomorrow will be a wasted day.
 

dmc

New member
Joined
Oct 28, 2004
Messages
14,275
Points
0
Hanging out in my hotel room in Frankfurt Germany... Thinking about venturing out for some grub...
 

dmc

New member
Joined
Oct 28, 2004
Messages
14,275
Points
0
Whereabouts? If you are at the Marriott, I can recommend a great Italian place...

All i know right now is a few kilometers from the airport... :)

haven't gotten my bearings yet...
 

severine

New member
Joined
Feb 7, 2004
Messages
12,367
Points
0
Location
CT
Website
poetinthepantry.com
Still working on my paper. The boy just went down for a nap so if he actually falls asleep, I should be able to work out that one more page I need for this draft. It doesn't have to be perfect; I just need a draft to hand in tonight that I will still have the opportunity to revise.
 

RootDKJ

New member
Joined
Nov 15, 2005
Messages
7,866
Points
0
Location
Summit
Website
phresheez.com
I just got into my office. I had my newest employee no-call/no-show today. I don't get it, I gave him lead a project that's right in line with his skills. It's a high profile project, with some pretty aggressive dates on them. I spoke with him last night around 6pm and he was all set to start at 8 today. WTF?

I'm pretty disappointed in him
 
Joined
Aug 23, 2007
Messages
17,569
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0
About to eat lunch..num num num..I'm actually happy to be back at work..it felt like a 3 day weekend with the extra hour from Daylight savings..
 
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