Defending Ski Haus

[abc]

I am not sure but I though you were a lady? uke:

Well, you thought wrong.

But she's a "girl" alright. The two aren't the same.

 

[Swamp Dog]

And I though I think her language and tone are completely uncalled for, I do think she is within her rights to take her grievances to the internet and elsewhere.

my apologies. I have a bad habit of stooping as low as my surroundings.

And I thank you for the support. It is seriously lacking here.

 

[Greg]

I think you are missing the whole point...

If all you did was complain about how the deal fell through and how Ski Haus refused to abide by it, and then said that you would not do business there again, then I think everyone would have been at least somewhat sympathetic.

When you went off about taking them to court, however, and then started flaming others who thought that was going overboard, then you crossed the line...and you should not have been surprised if you got some flames back in return.

I tend to think that, with a few occasional exceptions, people here on AZ are pretty easy going about stuff.

I think hammer summed it up perfectly. The irony is a very similar thing happened to me with a local shop. I was "promised" a price on some leftover skis, when I went back to close the deal, I was told they were sold which was kind of unbelievable that a pair of long bump skis would just happen to be sold by a shop in CT within a few days of them promising me an unbelievable price. This happened in conjunction with a mis-mount on a pair of skis which the shop did eventual rectify by ordering new skis. I could have very easily called the shop out, but I specifically opted to not slam them publicly here. I guess I'm more easy going...

there was no flaming until I was called a bitch. Because obviously a woman with a gripe is just a bitch.

Well, you were pretty condescending with your tone right from the get-go because you didn't like the responses you were getting. Not deserving of the "bitch" comment I suppose, but neither was your reply and threat to bitch slap him...

FWIW, I haven't ruled out the small claims route, although that would waste even more time that this already has. And that's MY call, no one here gets to make it for me.

That, it is. And you're obviously too stubborn to consider any of our opinions or advice. Not sure what you were expecting by starting all this, but to slander the store so I guess you accomplished that.

Enjoy your ski season.

 

[ski_resort_observer]

Pro deals have nothing to do with the ski shop. It's between the customer, the rep and the manufacturer. The pro form has changed alot, most are now a plastic card, in the last couple of years. Many manufacturers require that you go onto to the pro form website, take a test, and how well you do determines your discount.

Sometimes you do not get the exact item you order, like size, for example. Your basically screwed. One example we had last year. Patroller orders a large Smith Varient helmet, thru the pro form he got from his supervisor and he gets a medium. Comes into the shop complaining. There was nothing we could do for him. If you don't order in the beginning of the season chances are the product you want is not available anymore. Manufacturer/rep inventories are way down this year.

One problem for some manufacturers is that a rep can be part-time and an emplyee at a resort. He/she gives them away the cards like candy and then when the deal goes bad they want the shop to make it good. Again the shop is out of the loop, no dog in the fight.

Alittle off tangent but I just tested the new Scott "Natural Light" goggle lens technology on my Scott Storms. Unbelievable.....truly one lens that works great for both dark, flat and bright sunlight conditions.

 

[Highway Star]

Yes, the Mantra is waaay too much ski for me. I'm just a girl.

Well, I'm just curious because the mantra's shortest length is a 170cm, and it's a stiff, heavy ski. You would probably have to be a 150lb expert skier for it to be a good fit for you, particularly as an east coast ski.

So what are your specs as a skier, that it would fit you?

 

[Swamp Dog]

Well, you were pretty condescending with your tone right from the get-go because you didn't like the responses you were getting. Not deserving of the "bitch" comment I suppose, but neither was your reply and threat to bitch slap him...

neat. you can decipher my "tone" from an internet post. I suppose you deciphered all the others and they were fine.

That, it is. And you're obviously too stubborn to consider any of our opinions or advice. Not sure what you were expecting by starting all this, but to slander the store so I guess you accomplished that.

opinions and advice. Unfortunately I did not see anything that I had not already done or considered. Had something useful been posted, I would have shown the correct amount of appreciation. To slander implies that facts are incorrect which they are not.[/QUOTE]

Enjoy your ski season.

I am. Hope you enjoy yours as well.

 

[jaywbigred]

Assuming the deposite will be refunded...this seems like a non issue.. An emplyee fuct up...get your money back..never shop there again....done deal and their loss. If they won't give you your money back, THEN there is an issue you SHOULD persue....

It actually boils down our law into pretty basic elements. Would make a good Contracts exam for the first year of law school.

I'm a little rusty, but:

Was there a contract (offer and acceptance of offer)? Yes.

Was consideration (money) paid? Yes, at least partially.

Was the contract breached (goods not delivered?) Seems like it, or at least their was notice given of intent to breach.

So the question becomes one of damages. JD, you may be right, a refund may be sufficient, but this would be a question (absent some statute on point) for a court, generally. There are a lot of different theories of damages. Refund is usually the least friendly to the aggrieved party (the non-breaching party).Perhaps replacement cost (requiring breaching party to pay her the amount it would cost for her to go get the undelivered item on the open market) would be more appropriate here, in order to entitle her to the benefits of her bargain. Of course what she really wants is specific performance: delivery of the skis.

Failing to refund the money is not an option; at that point, this would cease being a contracts case and become fraud, conversion, or something else that might have a criminal corollary.

All that said, I went to law school to study dispute resolution, so the above could be off the mark...but on that note, a negotiated settlement seems like a good idea here...perhaps the ski shop can give her a free pair of poles and goggles or something, and everyone will be saved the time and aggravation of small claims court.

 

[gmcunni]

The irony is a very similar thing happened to me with a local shop. I was "promised" a price on some leftover skis, when I went back to close the deal, I was told they were sold which was kind of unbelievable that a pair of long bump skis would just happen to be sold by a shop in CT within a few days of them promising me an unbelievable price. This happened in conjunction with a mis-mount on a pair of skis which the shop did eventual rectify by ordering new skis. I could have very easily called the shop out, but I specifically opted to not slam them publicly here. I guess I'm more easy going...

i haven't read the other locked thread or most of this one.... but i see pointing out bad experience @ a shop as a public service.. i want to know who does right and who does wrong by their customers.

 

[Greg]

neat. you can decipher my "tone" from an internet post. I suppose you deciphered all the others and they were fine.

Pretty easy to detect when someone is being condescending in an internet post. Here it is again ^^^^^

opinions and advice. Unfortunately I did not see anything that I had not already done or considered. Had something useful been posted, I would have shown the correct amount of appreciation. To slander implies that facts are incorrect which they are not.

We suggested just getting your deposit back and moving on with life, and you didn't want to hear that. I still think that's the best move, but you're loving this drama.

Anyway, this is silly. You're gonna do what you're gonna do. Done with this.

 

[Swamp Dog]

Well, I'm just curious because the mantra's shortest length is a 170cm, and it's a stiff, heavy ski. You would probably have to be a 150lb expert skier for it to be a good fit for you, particularly as an east coast ski.

So what are your specs as a skier, that it would fit you?

I'm a pretty advanced albeit old and decrepit skier, and more than a few cookies over 150 pounds.

I have a hill literally in my backyard, and can get out almost any time I want. I skied 6+ days in fresh powder last year and wanted to try something a bit wider underfoot this year.

I was originally looking at the Aura but am not crazy about the graphics and let Bobby talk me into the Mantra. I don't think I would struggle on it at all. And if I did, well I could unload them and not take a huge hit at the price I was given HAHAHAHA

 

[snafu]

Maybe because it mostly guys here the problem started off from the beginning - and something that took me years to learn - when women complain they are not asking us for advice or help - they just want us to listen and nod our heads. Swamp dog, you must excuse my fellow men here, we are only trying to fix your problem, we know not what we do sometimes...How about a hug?

 

[Swamp Dog]

, but you're loving this drama..

yes, I really am. Now I'm having fun toying with you after being the one being toyed with last night.

I even dropped plenty of f-bombs trying to get you to ban me, and that didn't work.

Obviously I'll get my money and move on. I don't own a flamethrower.

I suppose I should just take the time and drive to Salem today. Not skiing as it is 7F and super windy.

 

[Greg]

Maybe because it mostly guys here the problem started off from the beginning - and something that took me years to learn - when women complain they are not asking us for advice or help - they just want us to listen and nod our heads. Swamp dog, you must excuse my fellow men here, we are only trying to fix your problem, we know not what we do sometimes...How about a hug?

:lol: Nice bit of levity.

 

[marcski]

i haven't read the other locked thread or most of this one.... but i see pointing out bad experience @ a shop as a public service.. i want to know who does right and who does wrong by their customers.

I agree with you and I don't think anyone is really slamming her for just posting a rant about a bad experience. However, when questioned further...and people started to point out a few things...she did get very defensive and became offensive, IMHO.

 

[Swamp Dog]

Maybe because it mostly guys here the problem started off from the beginning - and something that took me years to learn - when women complain they are not asking us for advice or help - they just want us to listen and nod our heads. Swamp dog, you must excuse my fellow men here, we are only trying to fix your problem, we know not what we do sometimes...How about a hug?

awwwww....I think I love you!

I am married to a fix it type guy, so I know the type.

And, that's why we have ski diva. I go there for my group hugs

Marc....

I became defensive and downright pissed off when I was called a bitch. Apparently you missed that. A woman with a gripe is just a bitch. I get that. Some other dear called me Swamp Rat. Nice. Name calling is always appropriate. Still someone else made suppositions based on my screen name. Brilliant! Yes, I made the mistake of stooping to DMCs level, and knowing me, I'll probably do it again.

Anyhow, glad to have given everyone something to do last night and today. Spend lots of $$ while you're in Ski Haus today, ok? I seriously doubt anything I say could hurt them.

 

[dmc]

i haven't read the other locked thread or most of this one.... but i see pointing out bad experience @ a shop as a public service.. i want to know who does right and who does wrong by their customers.

Read the beginning of the thread...

Her situation was different from just walking in a buying something. There was other stuff going on..

If you were a ski shop owner - how would you feel it someone plastered the internet ski boards with information like that, and to not have a chance to defend?

She was not letting people know because she was warning... this was vengeance.. When offered other options - she did not want to hear it and got snotty... Her intent was to make this shop hurt.. Plain and simple - and frankly - I can't stand by and watch that shti go down. I and others are friends with shop owners.. We hear first hand how they are almost out of business due to the economy.. it's not cool...

We gotta take care of our community.. We have to support our community... We tried to support her.. But she turned away because she was not here to solve a problem... Only to seek vengeance...

This whole thing sucks... My ski pants are finally dry... Time to tele..

 

[hammer]

I am married to a fix it type guy, so I know the type.

I think that's an inherent characteristic of the gender...:wink:

Been married for over 23 years and I still lapse into the fix-it mode most of the time. :roll:

 

[Grassi21]

This whole thing sucks... My ski pants are finally dry... Time to tele..

Dirty hippy.....

 

[bvibert]

Am I the only one who thinks of the Waffle Haus every time they see this thread title? It's making me hungry for waffles...

 

[Glenn]

Am I the only one who thinks of the Waffle Haus every time they see this thread title? It's making me hungry for waffles...

I grew up in Western Mass so I keep thinking this is a thread about a shop in East Longmeadow.