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VAIL SUCKS

ThatGuy

Well-known member
Joined
Feb 10, 2021
Messages
1,650
Points
113
Location
Park City
"I like it!"

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Pledging my soul to Rob Katz upon orientation was the final requirement of the job
 

BenedictGomez

Well-known member
Joined
Jan 26, 2011
Messages
12,357
Points
113
Location
Wasatch Back
after 2 hours talking to people in the Philippines today, I found out my pass is still in the queue and the expected to be delivered in 2 to 3 weeks.

If i go to the resort, can they actually print it out in customer service?

I just found out about the foreign (and Colorado) call centers the other day. I called the local Park City number with a question specific to Canyons, and the guy didnt know what that was, and I thought to myself, "HTH do you work for Vail Resorts let alone PCMR and not know what the Canyons is?" Mentioned this to a guy later that day in town at UT Ski & Golf who told me the call rooms are mostly foreign or in CO. Dumfounded. But even in this there's Vail Resorts nuance. I had to call probably 5 or 6 times this summer to sort things out, and every time I got a UT based employee in Park City. So I'm 99.9999% positive Vail only pays for these outsourced call centers for the winter season when call volume probably spikes like 1500% or more.

As for the EPIC pass, it takes literally two minutes at the ticket window if you want a physical version, I got mine in July on the Park City side. Simple process.
 
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Bratwurst

Member
Joined
Feb 4, 2023
Messages
50
Points
18
A $300 cell phone!! I thought I was the only with one of those!:ROFLMAO:
I never understood super expensive cell phones. I think it's like small penis syndrome. What will people think if I whip out my phone and it's just a Moto gp? Will they laugh at me? I'm so concerned what the tech snobs think I must have the latest Apple iPhone 17 Pro Max MSRP $2263!

I was on a ski bus to Stowe a few years ago when a kid dropped his new IPHONE in the chemical toilet in the bus. He was peeing AND texting while the bus was in motion. I initially felt sorry for him until he demanded the driver immediately pull over and dump the tank all over the road. File this under Stupid people/Smart phone
 

Bratwurst

Member
Joined
Feb 4, 2023
Messages
50
Points
18
I just found out about the foreign (and Colorado) call centers the other day.
Whoever made the decision to outsource ALL Vail resorts calls to a call center in the Philippines should get a raise. Brilliant move! Vail can save $ by hiring people in a tropical rain forest who have never heard of skiing for $1.50/hr, give them no training and English speaking skills are optional. The website contradicts the call centers which contradicts the email support and contradicts the text messages. People who work for Vail must hate their jobs.
 

Smellytele

Well-known member
Joined
Jan 30, 2006
Messages
10,113
Points
113
Location
Right where I want to be
Whoever made the decision to outsource ALL Vail resorts calls to a call center in the Philippines should get a raise. Brilliant move! Vail can save $ by hiring people in a tropical rain forest who have never heard of skiing for $1.50/hr, give them no training and English speaking skills are optional. The website contradicts the call centers which contradicts the email support and contradicts the text messages. People who work for Vail must hate their jobs.
Joshua loves vail and his job!
 

thetrailboss

Moderator
Staff member
Moderator
Joined
Jun 4, 2004
Messages
32,819
Points
113
Location
NEK by Birth
Whoever made the decision to outsource ALL Vail resorts calls to a call center in the Philippines should get a raise. Brilliant move! Vail can save $ by hiring people in a tropical rain forest who have never heard of skiing for $1.50/hr, give them no training and English speaking skills are optional. The website contradicts the call centers which contradicts the email support and contradicts the text messages. People who work for Vail must hate their jobs.
"Yeah, I like it too. EPIC is all about diversity and inclusion of those from other countries and cultures. You should really consider that. And people don't hate their jobs--they LOVE me!"

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Bratwurst

Member
Joined
Feb 4, 2023
Messages
50
Points
18
"Yeah, I like it too. EPIC is all about diversity and inclusion of those from other countries and cultures. You should really consider that. And people don't hate their jobs--they LOVE me!"
theTrailboss, you are the Ambrose Bierce of this thread. And being new here on AZ, i'm gonna have to read all your posts in Vail Sucks(all 485 pages)-I've got a few hours to spare...I wonder how Rob Katz would react to this? Don't know Katz but I'd love to see a reaction video. If I was Katz, I would hire you as my Personal Public Relations Specialist
 

thetrailboss

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Moderator
Joined
Jun 4, 2004
Messages
32,819
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Location
NEK by Birth
theTrailboss, you are the Ambrose Bierce of this thread. And being new here on AZ, i'm gonna have to read all your posts in Vail Sucks(all 485 pages)-I've got a few hours to spare...I wonder how Rob Katz would react to this? Don't know Katz but I'd love to see a reaction video. If I was Katz, I would hire you as my Personal Public Relations Specialist
Ah thanks. I guess after almost 20 years here this is what my creative powers have evolved into! :ROFLMAO:

Just having fun honestly.
 

machski

Well-known member
Joined
Sep 5, 2014
Messages
3,863
Points
113
Location
Northwood, NH (Sunday River, ME)
Well, all Vail NH areas are open with Attitash and Crotched opening today. Let's see, Crotched is off the Rocket with 2/3 runs TTB, Attitash is off the Progression Quad only with 2 runs. WTF!!!
 

thetrailboss

Moderator
Staff member
Moderator
Joined
Jun 4, 2004
Messages
32,819
Points
113
Location
NEK by Birth
Well, all Vail NH areas are open with Attitash and Crotched opening today. Let's see, Crotched is off the Rocket with 2/3 runs TTB, Attitash is off the Progression Quad only with 2 runs. WTF!!!
"See, my boy Joshua paid his pizzo per se. Attitash, well, it's a very difficult situation!"

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