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Possibly the worst-run ski area I've ever seen

Tex Boyle

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he worst ski area I've ever seen
I'm sure I'm going to get flamed for this by the owner's pals, but I've got to save you all from wasting your money. The worst ski area I've ever seen has got to be Bousquet, in Pittsfield, Mass.

Oh, how the mighty have fallen. This was a birthplace of New England skiing that attracted posh New Yorkers on ski trains. It produced a lot of Olympians. (There was a great article about the history of the area and the Bousquet family, who were geniuses, in an early issue of Berkshire Living, an otherwise forgetable magazine.) And now it looks like a junk yard, except that at least a junk yard might have some cool stuff in it.

I have skied at scores of ski areas in the US, Canada, even Slovakia. I've written for major ski publications. My favorite mountains are not the fancy resorts; I like the funky old-time places, like Mad River Glen. So Bousquet, with my kids in tow, ought to have been a winner. But Mad River Glen has maintained the goodness of the olden days. This place just says "decay."

It starts with their ticket policy. The place has a vertical drop of something like 700 feet, so it's not exactly Whistler to begin with, making the $32 tickets for adults seem fair. But get this: they charge $16 for my 5 year old, and the same for my...THREE YEAR OLD! Every other ski area in the country understands that you've got to let the little ones in free, partly because they might take one run and decide they're done, and partly because if you don't get little kids skiing, the sport and the industry are going to die. So it cost me, my wife, and our two midgets almost as much to ski at Bousquet ($96) as it would have cost us to ski at a big resort that lets kids under six ski for free. The ticket seller's attitude when I asked about this? "Hey, I don't make the rules. Get over it."

When we got on the lift I could see why they had big signs at the ticket office saying "Think before you buy! No refunds!" This place was nasty. Both chair-lifts creak and groan like they're ready to bust. I'd hate to be Bousquet's insurance agent. (One chair returns downhill so low a tall person could easily get clocked, and I saw several people do unintended back flips on the slippery, snow-covered wooden deck at the lodge.) There aren't many trails, and the ones they do have are wide and dull, designed for groomers, not skiers. My 5-year-old was bored after two runs.

What really struck me, though, was all the crap lying around. Next to the beginner slope was a hundred feet of rusty old motors and snow guns that any other owner would have hauled to the dump, or at least hidden somewhere. The groomers were parked in front of the garage, which was right next to the lodge. The lodge was so dark it seemed like a good place to grow mushrooms, and seemed like it hadn't been painted---or cleaned---in thirty years. When my little guy took off into the woods on one trail, we discovered more rusty metal and old parts. I can't imagine why anyone would ski here, except that maybe they don't realize they can go somewhere---anywhere!---else. The owner apparently sold a bunch of condos on the property. Wouldn't it be nice if he actually used some of that money to repair this place?
 

thetrailboss

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Welcome to the boards and one question: did you contact the management of the resort directly with these concerns before posting them here?
 

Newpylong

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Damn, it's the last place I would consider for going cruising. Its a rock with a bunch of steep short runs on it basically (grew up on their race team).... You must have missed Roberto's Chute, Icicles, or the Folly.
 

ctenidae

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Those rusty motors and snow blowers are actually the terrain park. It's full of extra tetnu-city!
 

Tex Boyle

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in answer to your questions

I did not talk to the management, beyond the charming ticket sales person, who was not at all charming. I had met an owner once a long time ago, and suspect that I wouldn't get very far.

And no, the junk everywhere didn't add to the charm. And I like junk. I like funky, down, and dirty. I like places with old, slow double chairs, or where they use a trailer for the baselodge. But there's a difference between funky down home and wondering if the lift is going to collapse before you go deaf from the squeaking. The wasn't funky. This was Eraserhead.

But I can see where it'd be a decent place to race if you lived in the area. Those race programs are probably run by someone other than the owner, yeah?
 

Brn4353

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Well, sounding off on this board sure isn't going to change anything at Bousquet. Talk to the owners. Speaking as a native of North Adams, MA...I can say that I have spent more than my fair share of time on their slopes. I believe they are still the least expensive option in the area. Not sure if you noticed, but many people in the berkshires are not made of money and Bousquet gives the locals an inexpensive option.

Perhaps their "think before you buy sign" is because they don't have a snow quality promise like other resorts. As for the lifts, they have to pass inspection and I have been on lifts other places as scary as the ones at Bousquet. Most people who write for any publication will be more thoughtful or tactful in their writing. Keep complaining about the little places in this manner and there won't be any left. Just my opionion...all are entitled to their own.
 

SkiSkee8

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why would you even go to a sh^&hole in massachussetts named bousquet?
 
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thetrailboss

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I did not talk to the management, beyond the charming ticket sales person, who was not at all charming. I had met an owner once a long time ago, and suspect that I wouldn't get very far.

As someone who "works" for the industry, I assume you knew that you really need to voice your concerns to the management and not a kid making minimum wage selling tickets. I'm sure that any good business person would have attempted to accomodate you.

And if you had a problem with the owner in the past, as you sort of imply, why would you go back?

I hope that this was just a bad experience and that we'll hear more good things from you in here....

:wink:
 

threecy

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Bousquet is definitely not Vail or even Stratton. Nonetheless, their web site makes no reference to free tickets for children...in fact, based upon it, I'd expect to pay $32.
 

Tex Boyle

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I get it now. I should have left my kids to go track down the owner (who I'm guessing was still been in bed, but I'm sure he would have been happy to chat) to tell him that we'd had a lousy experience and wanted our money back even though he had big signs everywhere saying No Refunds. Okay. Thanks. Next time this happens I'll be sure to do that.

As for the argument that it's okay Bousquet is a dump because it's a bargain, what about Blandford? Same vertical, more trails, nicer employees, lifts, and lodge, maybe half an hour away, for less money (since they don't charge for 3 year olds) than I paid at Bousquet. Butternut would have cost the same, with twice the vertical, and has serious bargains on season passes. (I'm headed there next.) Jimminy Peak (sp?) would have cost me about the same.

About those lifts: I know they get inspected, and I find your faith in inspectors charming! How come they make that loud shreiking noise? I've never heard that before.

I mentioned all this to maybe save others out there from wasting their money like I did, but now I see the error of my silly, silly ways. Happy trails!;-) :cool: :???: l: wink:
 

Newpylong

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You get what you pay for at Bousquet, and that's not much. Did you not ask anyone how the place was beforehand?

Personally, forget all that you have mentioned and go to Catamount. Best terrain in the area, best buck. Forget about Jiminy Peak, their prices are getting up there with the Vermont area... Butternut has good snowmaking and grooming, but trails are flat. Prices aren't that low either.
 

billski

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inspections

About those lifts: I know they get inspected, and I find your faith in inspectors charming! How come they make that loud shreiking noise? I've never heard that before.

I mentioned all this to maybe save others out there from wasting their money like I did, but now I see the error of my silly, silly ways. Happy trails!;-) :cool: :???: l: wink:

As with any inspection, there can always be a big difference between "meeting code" and being safe. I was in a taxi last night that had such bad wheel bearings, the car shuddered and I was worried I'd make it home safe. I was honestly scared. He couldn't get the car up to highway speed. But, he passed the state safety inspection last month..... ;-)
 

Tex Boyle

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You get what you pay for at Bousquet, and that's not much. Did you not ask anyone how the place was beforehand?

Personally, forget all that you have mentioned and go to Catamount. Best terrain in the area, best buck. Forget about Jiminy Peak, their prices are getting up there with the Vermont area... Butternut has good snowmaking and grooming, but trails are flat. Prices aren't that low either.

They do the same thing Bousquet does: charge even toddlers $15. Sheesh. NONE of the big resorts do that. How do the little places hope to stay in business if they're going to make it so expensive for families who aren't millionaires?
 

Newpylong

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Butternut Toddler: $10, Catamount: $20: Jiminy Peak: $41!!!! Bousquet: $16

So unless you want to travel up north where they ski free, those are your choices.
 

Grassi21

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Berkshire East, under six FREE!

I have no idea what level skier your kids are so take this with a grain of salt. If they are solid skiers then you can throw what I am about to say out the window. Berkshire East has predominantly natural snow trails, little snow making, doesn't run the groomers down a good number of trails. I don't think its the place to bring little ones unless they have some experience. BTW, the above is not a complaint. You need to take a ski area for what it is. I love Berkshire East for their lack of grooming and snow making. Its cool old school rugged NE terrain.

Catamount is 15 dollars midweek for an adult, not sure on their weekend rates. Great value for the area. Butternut is even more family friendly. Catamount is great because they have The Meadows which would be great for kids. They also added the quad (purchased used from a ski area in NY I think) that kicks butt.

All in all, ask questions, read reviews on sites like this and others before you try a place. I don't care how good a value a place might sound like, if the skiing doesn't suite you and your family you will have wasted money regardless.
 
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