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VAIL SUCKS

gmcunni

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Feb 25, 2007
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CO Front Range
had a great week at Heavenly last week. I wish I could ski mid-week all the time. But on Saturday, we had a long line at opening (long = 7 minutes when the lift opened) but once on the mountain it was practically ski on all morning. Trip to Beaver Creek and Vail in early April. Hope to get back to Breck later in the month too.

Can't wait to renew my Epic Pass for 22/23
HV1.jpeg
 

doublediamond

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Dec 22, 2013
Messages
553
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43
As much a Vail deserves all the flak it gets, it’s been named the Rocket since it was installed in 2012 under Peak ownership.

What Vail did was rename the triple to Rover, and yet was unable to get the chairs on the new haul rope at ANY point in the season!
 

FBGM

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Feb 19, 2016
Messages
794
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Your Moms House
had a great week at Heavenly last week. I wish I could ski mid-week all the time. But on Saturday, we had a long line at opening (long = 7 minutes when the lift opened) but once on the mountain it was practically ski on all morning. Trip to Beaver Creek and Vail in early April. Hope to get back to Breck later in the month too.

Can't wait to renew my Epic Pass for 22/23
View attachment 53763
Vail paid you to post this, right?
 

machski

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Joined
Sep 5, 2014
Messages
3,937
Points
113
Location
Northwood, NH (Sunday River, ME)
Vail paid you to post this, right?
Look, he's not necessarily off. We had a great week in Vail. Breck conditions were great but crowding even midweek was nuts at most but not all pods/lifts. Still enjoyed it mostly. CB was off the hook and an absolute joy to visit and ski at. Vail has jewels in the portfolio and even ones like CB that ran the smoothest with most of their on hill offerings open (cannot say that about Vail itself, very limited offerings at many on hill locations). They definitely have work to do to bring all their properties up/back up to the correct levels of service. But you can still find great experiences, you just have to look and/or score a lucky week.
 

pinion

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Oct 2, 2020
Messages
265
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Location
Norfolk, MA
Perception is realty. At its core, this thread exists to help others understand why their perceived experience is not the normal Epic experience. Always love hearing that people have great times at great mountains, though. Nothing wrong with that.
 

snoseek

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Jun 7, 2006
Messages
6,436
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Location
NH
Look, he's not necessarily off. We had a great week in Vail. Breck conditions were great but crowding even midweek was nuts at most but not all pods/lifts. Still enjoyed it mostly. CB was off the hook and an absolute joy to visit and ski at. Vail has jewels in the portfolio and even ones like CB that ran the smoothest with most of their on hill offerings open (cannot say that about Vail itself, very limited offerings at many on hill locations). They definitely have work to do to bring all their properties up/back up to the correct levels of service. But you can still find great experiences, you just have to look and/or score a lucky week.
I spent some time down at cb a couple weeks ago and agree. That and kirkwood are my favorite on the epic pass. I'm hoping next year they straighten out nh so I can have those options again.
 

abc

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Mar 2, 2008
Messages
5,942
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Location
Lower Hudson Valley
I spent some time down at cb a couple weeks ago and agree. That and kirkwood are my favorite on the epic pass. I'm hoping next year they straighten out nh so I can have those options again.
Actually, that's the whole point of the complains. KW and CB are sleepy places that got bought by Vail. CB got more crowded but nothing dramatic. KW still remain the same. Though the locals complain about early closing. Contrast that to Steven in northwest which had been a disaster even worse than Wildcat and Attitash combined!

Vail focus on their flagship resorts at the expense of the smaller mountain. For CB and KW, the "neglect" makes little difference. Even the small increase in skier visit didn't matter. But for other smaller mountains Vail neglected, the result was disastrous.
 

skierinri

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Mar 2, 2020
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No parking lot shuttles for the free lots at Mount Snow this weekend. People were still using them and walking. Total bullshit. I didn’t get any sort of “ticket” for parking in the paid lots.
 

machski

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Northwood, NH (Sunday River, ME)
Yes Stevens was a mess early on, but my understanding is the new/old GM brought in January and Vail poured a ton of attention into there at that point and beyond. It made a huge difference and the Stevens experience vastly improved February on. Now granted, Vail should have done that from the get go there. But they did pivot successfully there. Too bad the same couldn't have happened for NH.
Actually, that's the whole point of the complains. KW and CB are sleepy places that got bought by Vail. CB got more crowded but nothing dramatic. KW still remain the same. Though the locals complain about early closing. Contrast that to Steven in northwest which had been a disaster even worse than Wildcat and Attitash combined!

Vail focus on their flagship resorts at the expense of the smaller mountain. For CB and KW, the "neglect" makes little difference. Even the small increase in skier visit didn't matter. But for other smaller mountains Vail neglected, the result was disastrous
 

jimmywilson69

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Oct 18, 2010
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Dillsburg, PA
So my wife was pulled down by our new dog the day after Christmas and fractured her jaw. She wasn't able to ski mostly because her teeth were very sensitive and that went on until Early March when she had a follow up appointment and it was determined that the jaw had healed and she had a root canal done.

I called Vail and said she hasn't and isn't going to use her 21-22 pass. Can I just roll it over towards the cost of the 22-23 Pass? They said no, we don't do that. She can apply for a refund through the insurance. So instead of just keeping my money and applying it to next year, they are going to spend a bunch of money through their insurance provider and accounting staff writing me a check (They said it would be an actual check). What a crock of shit...

I'm guessing this is a way to A) hope I don't do it B) still show my wife as a new pass purchase for next year
 

Mainer

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Dec 11, 2020
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Skied attitash yesterday. All the lifts were running, triple keep stopping and flying bear was half speed. But it was nice to have it all running. Skiing was good, nobody there. No mask needed inside or vax card. Even had the fire going outside at bear. Not a fan of the park placement unless they start running the little kachina lift. They are starting the replacement of double double this week. Too little too late for me though, I’m going to miss wildcat and attitash
 

gittist

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Oct 22, 2019
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2022/23 EPIC passes are out. Of course the prices are up but not as much as I expected.
 

thetrailboss

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doublediamond

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Dec 22, 2013
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ALL the lifts attitash? Are you sure or you paid by Vail?

Double-Doubles haven’t run all year

Kachina hasn’t run all year.

Why lie?
 

Mainer

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Dec 11, 2020
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I just meant the three quads and the triple. I haven’t been there this year when all the main lifts are running. Something is always broke or can’t run due to staffing. Kachina never runs ( has to be at least 5 years) even though the park is set up like it does. I figured the double double is condemned, which is why it hasn’t run. I don’t think there is a bigger hater of vail then myself. Funny shit
 

BenedictGomez

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Jan 26, 2011
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Wasatch Back
No parking lot shuttles for the free lots at Mount Snow this weekend. People were still using them and walking. Total bullshit. I didn’t get any sort of “ticket” for parking in the paid lots.

Lack of staff, or are you suggesting Vail does this to make money?
 

skierinri

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Mar 2, 2020
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It was my first time there this year so I have nothing it base it off of. I’m guessing they saw the forecast and assumed no one would be there(it was dead), so why not save a few $100 on a shuttle driver or 2.
 

abc

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Mar 2, 2008
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Lower Hudson Valley
So my wife was pulled down by our new dog the day after Christmas and fractured her jaw. She wasn't able to ski mostly because her teeth were very sensitive and that went on until Early March when she had a follow up appointment and it was determined that the jaw had healed and she had a root canal done.

I called Vail and said she hasn't and isn't going to use her 21-22 pass. Can I just roll it over towards the cost of the 22-23 Pass? They said no, we don't do that. She can apply for a refund through the insurance. So instead of just keeping my money and applying it to next year, they are going to spend a bunch of money through their insurance provider and accounting staff writing me a check (They said it would be an actual check). What a crock of shit...

I'm guessing this is a way to A) hope I don't do it B) still show my wife as a new pass purchase for next year
No, it doesn't work the way you think. Vail and the insurance company are two different entities.

I had to do one such claim last year. Vail is completely out of the picture. I was dealing exclusively with the insurance company. In fact, no difference if I had bought my own insurance independent of Vail.

"Rolling the pass to next season" means Vail won't get to sell you another pass next season.

You filing insurance means Vail gets to keep your money for this season and sell you a new one next season. Yes, the insurance company has to pay out, and they may wish you don't file. But it makes no difference to Vail whether you file or not.
 

eatskisleep

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Dec 23, 2003
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No, it doesn't work the way you think. Vail and the insurance company are two different entities.

I had to do one such claim last year. Vail is completely out of the picture. I was dealing exclusively with the insurance company. In fact, no difference if I had bought my own insurance independent of Vail.

"Rolling the pass to next season" means Vail won't get to sell you another pass next season.

You filing insurance means Vail gets to keep your money for this season and sell you a new one next season. Yes, the insurance company has to pay out, and they may wish you don't file. But it makes no difference to Vail whether you file or not.
There was a post on Snowjournal of someone who had being back and forth with Vail’s insurance for MONTHS on end trying to get a settlement (refund). Not sure where it stands now, but they probably hope most people just give up.
 
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